Contact Cloudflax Weather
Have questions, feedback, or need support? We're here to help! Reach out to our team through any of the methods below or fill out the contact form.
Get in Touch
Our Office
123 Weather Lane
New York, NY 10001
United States
Hours
Monday-Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Send Us a Message
Frequently Asked Questions
Our forecasts are based on data from multiple reliable meteorological sources and our proprietary forecasting models. While we strive for maximum accuracy, all weather predictions have inherent uncertainty, especially beyond 7 days. We recommend checking updates frequently as weather conditions change.
If you notice incorrect data, please contact our support team with details including your location, the incorrect data, and what you observed. This helps us improve our services. You can email support@cloudflax.com or use the contact form above.
Yes, we offer API access for businesses and developers. Please contact our business team at business@cloudflax.com for pricing and technical details. We offer different tiers based on request volume and features needed.
We offer advertising opportunities on our website and mobile apps. For media kits and advertising rates, please contact our business team at advertising@cloudflax.com. We work with direct advertisers and networks.
We typically respond to support emails within 24 hours on business days. For urgent matters affecting many users (like widespread service outages), we prioritize those issues and work to resolve them as quickly as possible.